Keep one problem tote from blocking the whole floor
Move the exception without blocking the rest of the pick
Lauren selects the problem tote and its Wrong Product issue, scans HOSP-01, and moves it out of cart C-07 position B2. The destination is a static DAL-01 Hospital Location—not ordinary pickable or sellable inventory.
T-4521 is reparented to HOSP-01, its tote position clears, and #PS-2098 closes only because no other packable work remains. The issue, order, and source references remain available for triage.
Picking Session #PS-2098
Move a picking issue out of the active cart
Select a problematic tote to move to hospital (1 remaining)
T-4521
Order: FO-11942
Reported: 10:42 AM
Scan Hospital Location
Scan the barcode of a hospital location where T-4521 should be moved.
HOSP-01
SelectedT-4521 will be moved to this hospital location.
HOSP-DAL-01
- Location Kind
- STATIC
- Hospital
- Yes
- Pickable
- No
- Sellable
- No
Open one tote and see why it is there
The Totes queue keeps current physical On Hand beside Issue Type, Issue Reason, reporter, and issue count. Opening T-4521 then separates the open issue, the 2-of-8 order allocation, and six physical units of Product Stock instead of blending them into one number.
The right-side Details panel keeps the Hospital parent, issue count, Picking Session count, and Fulfillment Order count in view while the available recovery actions follow the tote’s current fields.
Hospital queue
HOSP-01 · DAL-01
| Tote | On Hand | Issue Type | Issue Reason | Reported By | Issues | Available recovery |
|---|---|---|---|---|---|---|
T-4521 TOTE-04521-USPS-DAL | 6 | Picking Issue | Wrong Product | Lauren H. | 1 | |
T-4522 TOTE-04522-USPS-DAL | 4 | Inventory Issue | Wrong Product | Mateo R. | 1 |
T-4521
One open issue, one order allocation, and the physical stock currently held in HOSP-01.
Issues
Scanned Product did not match the allocated pick line
Reported by Lauren H. · 10:42 AM
Picking Sessions & Orders
Picking Session #PS-2098
Order FO-11942
Product Stock
Trail Polo · Navy / M
SKU POLO-NV-M
6
Each
Create the correct next work
Resume Picking asks for an assignee and creates an in-progress one-bin Picking Session with the remaining order quantities preserved. Putaway Tote Items uses a separate confirmation and carries positive Product Stock into the operator’s draft Putaway List.
Each action clears the selected tote’s HOSP-01 parent and resolves its active issues. The new Picking Session or Putaway List opens as the next work record; physical stock moves only when Putaway executes.
Resume the remaining pick
Create one new picking session without changing the two units still open on the order.
- Assigned user
- Mateo R.
- Remaining quantity
- 2
Create putaway work
Group the tote stock by lot, resolve its related issue, and preserve the source identity in a Draft.
Trail Mug · 12 oz
SKU MUG-12
Lot MUG-2604-A
Exp 04/30/2027
Action results
Each action opens its own next work record while the original issue closes.
Resume Picking
T-4521
Existing order lines, allocations, and 2 remaining units carry into the new session.
- Created work
- #PS-2105
- State
- Picking SessionIn Progress
- Quantity
- 2
- Hospital parent
- Unlinked
Create Putaway
T-4522
Trail Mug · 12 oz stays grouped with lot MUG-2604-A and its source tote until Putaway executes.
- Created work
- #PL-1046
- State
- Putaway ListDraft
- Quantity
- 4
- Hospital parent
- Unlinked
Quarantine the tote, not the information needed to recover it
The gain is operational continuity without a blind handoff: active work can continue while the exception keeps enough issue, order, allocation, and physical-stock context to create the correct next workflow.
- one explicit quarantine boundary
- HOSP-01the destination stays inside DAL-01 and is static, non-pickable, and non-sellable
- remaining order work stays distinct
- 2 / 8the allocation carries two remaining units into Resume Picking instead of restarting the eight-unit line
- physical Product Stock remains explicit
- 6 on handthe tote’s current stock is shown separately from its order allocation and issue history
- each branch creates named work
- 2 exitsone tote returns to an in-progress Picking Session; the other enters a draft Putaway List
See it in your operation
Bring us the exception tote that currently blocks an entire cart
Show us where picking or packing stops, what context reaches the recovery team, and how stock returns to execution today. We’ll map the Hospital boundary, tote detail, Resume Picking path, and Putaway handoff against your operation.
No sales call is required to get sandbox access.
Continue exploring
Related workflows
Putaway Lists
Inventory
Create a Putaway List from scanned source stock, compare destination evidence, and keep remaining quantity visible after partial moves.
Totes
Fulfillment
Create and label scannable totes, keep exact picked stock and order ownership on each record, and release empty containers after packing.
Cycle Count
Inventory
Schedule scoped counts, omit expected quantities from mobile, and require a matching recount before correction.
Returns
Returns
Keep eligible quantity, inbound labels, unit inspection, inventory routing, and completion on one RMA.